Returns & Exchanges

At Anker, we stand behind the quality of our electronics with a 30-day money-back guarantee for any reason. If you are not completely satisfied with your purchase, we offer a straightforward process for returns and exchanges to ensure your power and connectivity needs are met.

Return Process

• 1.
  Initiate a Request

  Contact our customer support team or visit our online return portal with your order number and the serial number of the device.

• 2.
  Receive Authorization

  Once your request is approved, we will provide a Return Merchandise Authorization (RMA) number and a prepaid shipping label for defective items.

• 3.
  Package Your Device

  Securely pack the product in its original packaging, including all cables, chargers, and manuals that were included in the initial delivery.

• 4.
  Verification and Refund

  After our technicians inspect the returned hardware, your refund or replacement will be processed within 7-10 business days to your original payment method.